Terms of Service

1. Who we are and how these terms apply

NUE. Golf Connect is a platform that helps students and golf coaches connect, manage coaching relationships and share content. By creating an account or using the platform, you agree to these terms.

These terms are governed by the laws of England and Wales, and the courts of England and Wales will have non-exclusive jurisdiction in relation to any dispute arising out of or in connection with them.

2. Eligibility and age

You must be at least 13 years old to create an account or use NUE. Golf Connect. If you are 18 or over, you confirm that you have the legal capacity to enter into a binding contract.

If you are under 18 years old, you must have the permission of a parent or legal guardian before creating an account. By checking the parental consent box during sign-up, you confirm that such permission has been given. The parent or guardian takes responsibility for ensuring that the account is used appropriately and in accordance with these terms.

If you are under 18 and wish to have your account and personal data removed, you (or your parent or guardian) may email us at nuegolfmanagement@gmail.com and we will delete your account and associated data promptly.

We reserve the right to suspend or delete any account where we have reason to believe that the age or consent requirements above have not been met.

3. Accounts and security

You are responsible for maintaining the confidentiality of your login details and for all activity that takes place under your account. You agree to keep your information accurate and up to date, and to notify us promptly of any unauthorised use of your account or other security breach.

4. Our role in student–coach relationships

NUE. Golf Connect provides tools for students and coaches to find each other, manage coaching relationships and exchange content (for example, swing videos and feedback). Unless we expressly state otherwise, we are not a party to any individual agreement between a student and a coach.

Coaches are independent providers and are not our employees, agents or partners. We do not guarantee the availability, quality, accuracy or outcome of any coaching services provided by coaches, and we are not responsible for decisions or actions taken by users based on coaching or content received through the platform.

5. Student subscriptions and payments

Students may pay us for access to the NUE. Golf Connect app and certain platform features. Details of subscription plans, billing periods, pricing and features will be shown to you in the app at the point of purchase.

• By starting a subscription, you authorise us (and our payment providers, such as Stripe or similar) to charge the applicable fees on a recurring basis until you cancel.
• You can usually cancel your subscription through your account settings or by following the instructions provided in the app. Cancellation will take effect at the end of the current billing period, unless stated otherwise.
• Any trial periods, introductory offers, refunds or credits will be subject to the specific terms presented at the time of sign-up or as required by applicable consumer law.

6. Coach accounts, Stripe and memberships

Coaches may connect or create their own payment accounts (for example, via Stripe or similar services) and create products or memberships that charge students for ongoing or one-off coaching services (such as monthly review memberships or one-off swing reviews).

Payments made to coaches via connected Stripe accounts are processed securely by Stripe. Stripe applies its standard payment processing fees (currently around 1.5% + 20p per transaction, plus VAT). NUE. Golf Connect does not take any commission from coaches on these payments.

• Coaches are responsible for the pricing, description and delivery of their own products, memberships and coaching services, and for complying with applicable laws and tax obligations in the jurisdictions where they operate.
• Payment processing for coach-created products is handled by third-party payment providers, and we do not hold or control those funds beyond any applicable platform or service fees described in the app.
• Any disputes about coach-provided products or services (including cancellations, refunds or chargebacks) are primarily between the student and the coach, although we may choose, at our discretion, to assist in facilitating communication.

7. Acceptable use

You agree to use NUE. Golf Connect only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the platform by, others. In particular, you must not:

• Harass, abuse, threaten or otherwise harm other users.
• Upload or share content that is illegal, offensive, discriminatory, defamatory or that infringes the rights (including intellectual property rights) of any person.
• Attempt to gain unauthorised access to our systems or other users' accounts, or to interfere with the security or proper functioning of the platform.
• Reverse engineer, decompile or attempt to derive the source code of the platform.

We may, at our discretion, remove content or suspend or terminate accounts where we believe these terms have been breached or where we consider it necessary to protect other users or the platform.

8. Intellectual property and user content

We (or our licensors) own all intellectual property rights in the NUE. Golf Connect platform and its underlying software, design and branding. You are granted a limited, non-exclusive, non-transferable licence to use the platform for your personal or professional golf coaching purposes, in accordance with these terms.

You retain ownership of the content you upload or create (for example, swing videos, feedback and messages). By uploading or creating content on the platform, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, process and display that content as necessary to operate and provide the service, and to create anonymised or aggregated data to help us improve and analyse the platform.

9. Disclaimers and limitation of liability

NUE. Golf Connect is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we do not make any promises or warranties about the platform, whether express or implied, including (without limitation) any implied warranties of quality, fitness for a particular purpose or non-infringement.

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special or consequential loss or damage, or for any loss of profits, revenue, business, data, goodwill or anticipated savings, arising out of or in connection with your use of the platform, even if we have been advised of the possibility of such loss or damage.

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

10. Suspension and termination

We may suspend or terminate your access to NUE. Golf Connect at any time if we reasonably believe that you have breached these terms, are using the platform in a way that may cause harm to other users or to us, or where we are required to do so by law or by a competent authority.

You may stop using the platform at any time and, where applicable, cancel your subscriptions in accordance with the instructions provided in the app.

11. Changes to these terms

We may update these Terms of Service from time to time to reflect changes to the platform, our business or legal requirements. When we make material changes, we will update the “Last updated” date and, where appropriate, provide you with additional notice (for example, in-app notification). Your continued use of NUE. Golf Connect after any changes have taken effect will constitute your acceptance of the updated terms.